Order Processing Time

Order confirmation emails are sent out, and all orders are completed within 1-3 business days (excluding weekends and holidays). Another notification will be sent to you after your order has been shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 6-10 business days

Where We Ship

We currently ship to the following countries:

• Canada
• United Kingdom
• Germany
• France
• Italy
• Australia
• United States of America

At this time, we do not offer shipping to other locations.

Customs Duties & Taxes

Additional customs duties, taxes, or fees may apply depending on your location. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey.

Shipping Restrictions

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some items may have shipping restrictions in certain regions. If your order cannot be shipped, we will notify you promptly.

Lost, Stolen, or Damaged Items

• Lost or Stolen Packages: Jayvira is not responsible for lost or stolen packages confirmed as delivered to the address provided at checkout. However, we will assist in filing a claim with the carrier if needed.
• Damaged Items: If your item arrives damaged, please contact us within 7 days of delivery with a photo of the damage, and we will work to resolve the issue.

Returns and Exchanges

For information about returns and exchanges, please refer to our return policy

If you have any questions about shipping or need assistance, please contact our customer service team:
📎 Email: support@jayvira.com

Thank you for shopping with Jayvira! We’re committed to ensuring your products arrive safely and promptly